1. Introduction
These terms and conditions are written in a simple language so that you can understand them easily. Please take the time to understand them fully before making a booking on this website.
2. Definitions
“This website”, “us”, “we” or “our” means the website “srilankacaranddriverhire.com”.
“Service Hire” means the various different travel products and services that can be booked by you from the Service Providers on this website.
“Service Provider” means the provider of car and driver services and travel experiences as advertised on this website.
3. Our Service
This website provides an online platform through which Service Providers can advertise and offer their products and services for hire. By booking a Service Hire, you enter into a direct (legally binding) contractual relationship with the Service Provider. From the point at which you book your Service Hire, we act solely as an intermediary between you and the Service Provider, transmitting the relevant details of your Service Hire to the relevant Service Provider(s). This website does not (re)sell, rent out, offer any (travel) product or service.
When rendering a Service Hire, the information that we disclose is based on the information provided to us by the Service Providers. As such, the Service Providers that market and promote their services on this website are fully responsible for updating all images, licences, policies & conditions and other relevant information that are displayed on this website. We cannot guarantee that all information is accurate, complete or correct, nor can we be held responsible for any errors, inaccurate, misleading or untrue information or non-delivery of information. Each Service Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on this website.
This website may also provide additional platform policies such as the Booked Price Guarantee. These policies apply only as described on the relevant policy page and do not alter the contractual relationship between you and the Service Provider.
4. Privacy and Cookies
This website respects your privacy. Please have a look at our Privacy and Cookies Policy for further information.
5. Payment and Cancellation
By making a Service Hire with a Service Provider, you accept and agree to the relevant cancellation policy of that Service Provider, and to any additional payment terms and conditions of the Service Provider. The relevant terms and conditions of the Service Provider, including any applicable cancellation policy, inclusions and payment terms, should be checked and agreed before the Service Hire is booked. This website does not process any payments regarding Service Hires.
The Booked Price Guarantee, where applicable, is administered separately by this website and does not affect the payment arrangements between you and the Service Provider.
6. Communication
We disclaim any liability or responsibility for any communication by or with the Service Provider on or through this website. You should not assume that any request or communication has been received, read, accepted or agreed by the Service Provider unless the Service Provider has confirmed it. We cannot guarantee that any request or communication will be received or read by, complied with, executed or accepted by the Service Provider.
In order to complete your Service Hire, you must provide accurate contact information. We are not responsible or liable for any incorrect or inaccurate email address or phone number provided by you, and we have no obligation to verify this information.
We do not share your personal contact information with a Service Provider before a Service Hire is confirmed. An account will be created for you where you can manage your messages and quotes. We do not permit you or the Service Provider to share personal contact information through the website before a Service Hire is confirmed.
7. Disclaimer
To the extent permitted by law we shall not be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information of the Service Provider as made on our website, (iii) the services rendered or the products offered by the Service Provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Service Provider whose products or service are (directly or indirectly) made available, offered or promoted on or through this website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
This website is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness and due disclosure of the Service Hire and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Service Provider is solely responsible and assumes all responsibility and liability in respect of the Service Hire (including any warranties and representations made by the Service Provider). We are not a (re)seller of the Service Hire. Complaints or claims in respect of the Service Hire are to be dealt with by the Service Provider. This website is not responsible for and disclaims any liability in respect of such complaints, claims and (product) liabilities.
