Serendib Roots - Excellent driver & fantastic service!

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Posted: 13 Sep 2023 by Nikita
Driver: Serendib Roots / Sihan
Booked: Colombo Airport to Galle in Sep 2023
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We booked a single day trip from Colombo to Galle. We were very impressed by the communication from Serendib from the beginning especially their willingness to tailor their proposal to our requirements. They were very helpful in answering our questions and kept in constant contact prior to the trip. The driver, Sihan, was excellent! Very well spoken and knowledgeable, nothing was too much trouble for him. He made our journey very easy, smooth and stress-free. He was happy to share his local information and gave us some good tips. He was very polite and courteous and safely dropped us to our destination. The vehicle was brilliant, in perfect condition, very clean and with air conditioning. Overall, we had a great experience and would gladly recommend Sihan and Serendib Roots to anyone that is looking to travel whether for one-day trips or multi-day tours. Thank you!

Driver Name: Sihan

Review Ratings (Max 5.0)

Driver Rating - 5.0

Vehicle Rating - 5.0

Business Rating - 5.0

Total Rating - 5.0

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Fully Inclusive

The driver agrees to make the following items fully inclusive within the total cost:

  • Meet at airport with name board.
  • Good condition vehicle with working ac.
  • Professional English speaking driver.
  • Fuel and insurance costs.
  • Driver food and accommodation.
  • All parking charges and highway tolls.
  • All taxes.

The following items are not included unless specified by the driver:

  • Guest accommodation.
  • Driver tips.
  • Entrance or guide fees at attractions.
  • Transport to Horton Plains NP (multi day only).

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Vehicle Examples

These examples represent the minimum requirements. A larger, higher specification vehicle can be used.

  • Mini Car (max 2 passengers) - e.g. Suzuki Wagon R. (max 3 passengers for single day hire.)
  • Normal Car (max 3 passengers) - e.g. Honda Fit. (max 4 passengers for single day hire.)
  • Large Car (max 3 passengers) - e.g. Toyota Axio.
  • Minivan (max 6 passengers) - e.g. Toyota KDH.
  • SUV (max 3 passengers) - e.g. Honda Vezel.

Fully Inclusive

The driver agrees to make the following items fully inclusive within the total cost:

  • Meet at airport with name board.
  • Good condition vehicle with working ac.
  • Professional English speaking driver.
  • Fuel and insurance costs.
  • Driver food and accommodation.
  • All parking charges and highway tolls.
  • All taxes.

The following items are not included unless specified by the driver:

  • Guest accommodation.
  • Driver tips.
  • Entrance or guide fees at attractions.
  • Transport to Horton Plains NP (multi day only).

Free to Cancel

  • Free to cancel up to 2 days before start date.
  • 50% of total cost to be paid to driver if cancelling within 2 days of start date.
  • 100% of completed days and 50% of uncompleted days to be paid to driver if cancelling after start date.

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