Home / Driver Reviews / Mack Travel Sri Lanka / Mack Travel Sri Lanka – Prestations excellentes ! Bravo MackTeam

Mack Travel Sri Lanka – Prestations excellentes ! Bravo MackTeam

Posted 21 Jan 2020 by Raphaël and Marissa

Driver - Mack Travel Sri Lanka

Trip Rating

MACK Travel nous a proposé un prix tout à fait honnête pour notre tour de 3 jours. Ils ont été rapides pour répondre à toutes nos questions. Nous avons même par la suite organisé avec cette agence un chauffeur et une jeep privée pour un safari au parc national d’Udawalawe.

Nous remercions fortement notre chauffeur Milan pour l’excellent service fourni ! Sa voiture était confortable et propre. Notre chauffeur était très sympathique et souriant, il nous a apporté des explications concernant les lieux que nous allions visiter et a répondu à nos questions. Il parlait un très bon anglais d’ailleurs ! Nous lui avons aussi demandé s’il connaissait des lieux à visiter sur notre itinéraire, des restaurants locaux et bons et un endroit où acheter des épices / du thé où les locaux se rendent. Il a très bien su répondre à nos attentes. Ce qui est un vrai plus pour cette agence !
La conduite était très sécuritaire et rapide, il se pliera en quatre pour vous amener à temps là où vous voulez, ce qui nous a permis d’arriver à temps à l’aéroport.

Nous remercions encore une fois Milan et l’agence MACK Travel Sri Lanka pour tout et nous les recommandons fortement !

Translated by Google:

MACK Travel offered us a completely honest price for our 3-day tour. They were quick to answer all of our questions. We even later organized with this agency a driver and a private jeep for a safari in Udawalawe National Park.

We thank our driver Milan very much for the excellent service provided! His car was comfortable and clean. Our driver was very friendly and smiling, he explained to us the places we were going to visit and answered our questions. He spoke very good English, by the way! We also asked him if he knew of places to visit on our route, local and good restaurants and a place to buy spices / tea where locals go. He was able to meet our expectations very well. Which is a real plus for this agency!
The driving was very safe and fast, it will bend over backwards to get you to where you want in time, which allowed us to get to the airport on time.

We once again thank Milan and MACK Travel Sri Lanka for everything and we highly recommend them!

Review Ratings (Max 5.0)

Driver Rating – 5.0
Vehicle Rating – 5.0
Business Rating – 5.0
Total Rating – 5.0

Send Message to Mack Travel Sri Lanka
I have read and accept the Terms and Conditions. I agree to create a user account by sending this message.

Terms and Conditions

1. Introduction

These terms and conditions are written in a simple language so that you can understand them easily. Please take the time to understand them fully before making a booking on this website.

2. Definitions

"This website", "us", "we" or "our" means the website “srilankacaranddriverhire.com”.

"Service Hire" means the various different travel products and services that can be booked by you from the Service Providers on this website.

"Service Provider" means the professional provider of car and driver services and travel experiences as advertised on this website.

3. Our Service

This website provides an online platform through which Service Providers can advertise and offer their products and services for hire. By booking a Service Hire, you enter into a direct (legally binding) contractual relationship with the Service Provider. From the point at which you book your Service Hire, we act solely as an intermediary between you and the Service Provider, transmitting the relevant details of your Service Hire to the relevant Service Provider(s). This website does not (re)sell, rent out, offer any (travel) product or service.

When rendering a Service Hire, the information that we disclose is based on the information provided to us by the Service Providers. As such, the Service Providers that market and promote their services on this website are fully responsible for updating all images, licences, policies & conditions and other relevant information that are displayed on this website. We cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors, inaccurate, misleading or untrue information or non-delivery of information. Each Service Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on this website.

4. Privacy and Cookies

This website respects your privacy. Please have a look at our Privacy and Cookies Policy for further information.

5. Prepayment and Cancellation

By making a Service Hire with a Service Provider, you accept and agree to the relevant cancellation policy of that Service Provider, and to any additional payment terms and conditions of the Service Provider. The relevant terms and conditions of a Service Provider are to be discussed and agreed before the Service Hire is booked. This website does not process any payments regarding Service Hires.

6. Communication

We disclaim any liability or responsibility for any communication by or with the Service Provider on or through this website. You cannot derive any rights from any request to, or communication with the Service Provider or (any form of) acknowledgement of receipt of any communication or request. We cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the Service Provider.

In order to duly complete and secure your Service Hire, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

7. Disclaimer

To the extent permitted by law we shall not be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information of the Service Provider as made on our website, (iii) the services rendered or the products offered by the Service Provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Service Provider whose products or service are (directly or indirectly) made available, offered or promoted on or through this website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

This website is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness and due disclosure of the Service Hire and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Service Provider is solely responsible and assumes all responsibility and liability in respect of the Service Hire (including any warranties and representations made by the Service Provider). We are not a (re)seller of the Service Hire. Complaints or claims in respect of the Service Hire are to be dealt with by the Service Provider. This website is not responsible for and disclaims any liability in respect of such complaints, claims and (product) liabilities.

Displaying Images in Messages

Instructions on adding images to messages:

  • Go to https://gifyu.com/ or a similar website and upload an image.
  • After the image is uploaded click on "Embed Codes".
  • Then go to HTML option (IMPORTANT) and click copy.
  • Paste the code into your message.
  • After sending the message the image will be displayed.
  • Try not to use large files or the image will take too long to load. 200KB is enough.
  • You can add multiple images and use the same links in future messages.
  • You can add the links to your standard quote.

If any driver is having problems with this feature please see Adding Images to Quotes and Messages in the driver support forum.

Any driver is welcome to test this feature by sending a message to Admin.

Since July 2019 all our user reviews are rated with a number between 1 and 5:

  1. The average rating is based on the rated reviews only.
  2. The total number of reviews shown in brackets consists of unrated and rated reviews.

We make recommendations of local tour operators and freelance drivers based on the following criteria:

  1. They have received ten positive reviews on our Reviews page.
  2. They receive at least one new review every three months.
  3. They have not received a complaint in six months.

Most Recommended Drivers are original members and joined this website when it started in 2016.