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East Coast Travels

East Coast Travels
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What is this?

Rating: Five Star
Rating: (13)What is this?
Name: East Coast Travels
Category: All Drivers, Licensed, Recommended, Reviewed, Tourist Driver
Reviewed: See Reviews
Location: Colombo
Business: Freelance Driver
Areas: All Areas, South, East, West, Central
Licensed Driver Names: Sudarshan

Identification
Vehicle Options: Saloon, Small Car, Child Seats
Languages: English, Arabic, Hindi, Japanese
Address: Colombo
Description:

EAST COAST TRAVELS.
We are local, Experience real Srilanka.
WHY BOOK WITH US
• Local Business for Local Folks
• Authentic Experience
• 24/7 Support
• Commitment to Quality
• Freedom & Flexibility
• Integrity & Honesty
• No forced shopping
• Absolutely no hidden/extra charge

With the services provided by East Coast Travels, customer does not need to worry about any matter that the traveler might have to. We have experienced and honest driver to take you to any of your customized places at your customized time. You will receive the safest service and the smoothest ride.
Vehicle equipped with , FM Radio/Stereo, seat belts and full insurance for all passengers
Unmarked .
Baby/ Child Seats, Road Maps and other optional equipments.
The option of deciding on the route and stops throughout the travel duration

Latest Reviews:
  • East Coast Travels – Brilliant 4 day trip with Sudarshan - September 2019 - Sudarshan met us in Mirissa and we spent the next 4 days in Kataragama / Yala National Park, Sri Pada (Adams Peak) Nuwara Eliya And Ella. Sudarshan was fantastic the whole time.… (read more...)
  • East Coast Travels – Sudarshan Kanagerathenem - I really enjoyed sharing my time in Sri Lanka with my driver and guide Suda. As a solo female traveler, Suda was always very polite, funny, positive and sensitive to the things I needed during… (read more...)
  • East Coast Travels – Perfect Sri Lanka tour with Sudarshan - We used East Cost Travel for our two weeks round trip in Sril Lanka and is was really a perfect experience: Very competent, friendly and reliable driver. He drove very careful (following the rules, driving… (read more...)
  • East Coast Travels – Excellent experienced driver! - Our route was from Kandy to Sigiriya to Ella to Tangalle over 8 days in April 2019. Our driver, Sudarshan, was excellent. My husband and I had such an amazing trip with him. He's such… (read more...)
  • East Coast Travels – Sudar is a Fabulous Driver - Sudarshan Kanagerathenem was allocated as our driver for 14 days. Leading up to our trip he communicated well via email to sort out our itinerary and suggest activities at each location. His English is excellent… (read more...)
(see all reviews…)

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© Copyright 2016-2019 - Sri Lanka Car and Driver Hire | Privacy Policy | Terms and ConditionsTerms and Conditions

Terms and Conditions

1. Introduction

These terms and conditions are written in a simple language so that you can understand them easily. Please take the time to understand them fully before making a booking on this website.

2. Definitions

"This website", "us", "we" or "our" means the website “srilankacaranddriverhire.com”.

"Service Hire" means the various different travel products and services that can be booked by you from the Service Providers on this website.

"Service Provider" means the professional provider of car and driver services and travel experiences as advertised on this website.

3. Our Service

This website provides an online platform through which Service Providers can advertise and offer their products and services for hire. By booking a Service Hire, you enter into a direct (legally binding) contractual relationship with the Service Provider. From the point at which you book your Service Hire, we act solely as an intermediary between you and the Service Provider, transmitting the relevant details of your Service Hire to the relevant Service Provider(s). This website does not (re)sell, rent out, offer any (travel) product or service.

When rendering a Service Hire, the information that we disclose is based on the information provided to us by the Service Providers. As such, the Service Providers that market and promote their services on this website are fully responsible for updating all images, licences, policies & conditions and other relevant information that are displayed on this website. We cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors, inaccurate, misleading or untrue information or non-delivery of information. Each Service Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on this website.

4. Privacy and Cookies

This website respects your privacy. Please have a look at our Privacy and Cookies Policy for further information.

5. Prepayment and Cancellation

By making a Service Hire with a Service Provider, you accept and agree to the relevant cancellation policy of that Service Provider, and to any additional payment terms and conditions of the Service Provider. The relevant terms and conditions of a Service Provider are to be discussed and agreed before the Service Hire is booked. This website does not process any payments regarding Service Hires.

6. Communication

We disclaim any liability or responsibility for any communication by or with the Service Provider on or through this website. You cannot derive any rights from any request to, or communication with the Service Provider or (any form of) acknowledgement of receipt of any communication or request. We cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the Service Provider.

In order to duly complete and secure your Service Hire, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

7. Disclaimer

To the extent permitted by law we shall not be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information of the Service Provider as made on our website, (iii) the services rendered or the products offered by the Service Provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Service Provider whose products or service are (directly or indirectly) made available, offered or promoted on or through this website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

This website is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness and due disclosure of the Service Hire and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Service Provider is solely responsible and assumes all responsibility and liability in respect of the Service Hire (including any warranties and representations made by the Service Provider). We are not a (re)seller of the Service Hire. Complaints or claims in respect of the Service Hire are to be dealt with by the Service Provider. This website is not responsible for and disclaims any liability in respect of such complaints, claims and (product) liabilities.

We make recommendations of local tour operators and freelance drivers based on the following criteria:

  1. They have received ten positive reviews on our Reviews page.
  2. They receive at least one new review every three months.
  3. They have not received a complaint in six months.

Most Recommended Drivers are original members and joined this website when it started in 2016.

Since July 2019 all our user reviews are rated with a number between 1 and 5:

  1. The average rating is based on the rated reviews only.
  2. The total number of reviews shown in brackets consists of unrated and rated reviews.

Terms and Conditions

1. Introduction

These terms and conditions are written in a simple language so that you can understand them easily. Please take the time to understand them fully before making a booking on this website.

2. Definitions

"This website", "us", "we" or "our" means the website “srilankacaranddriverhire.com”.

"Service Hire" means the various different travel products and services that can be booked by you from the Service Providers on this website.

"Service Provider" means the professional provider of car and driver services and travel experiences as advertised on this website.

3. Our Service

This website provides an online platform through which Service Providers can advertise and offer their products and services for hire. By booking a Service Hire, you enter into a direct (legally binding) contractual relationship with the Service Provider. From the point at which you book your Service Hire, we act solely as an intermediary between you and the Service Provider, transmitting the relevant details of your Service Hire to the relevant Service Provider(s). This website does not (re)sell, rent out, offer any (travel) product or service.

When rendering a Service Hire, the information that we disclose is based on the information provided to us by the Service Providers. As such, the Service Providers that market and promote their services on this website are fully responsible for updating all images, licences, policies & conditions and other relevant information that are displayed on this website. We cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors, inaccurate, misleading or untrue information or non-delivery of information. Each Service Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on this website.

4. Privacy and Cookies

This website respects your privacy. Please have a look at our Privacy and Cookies Policy for further information.

5. Prepayment and Cancellation

By making a Service Hire with a Service Provider, you accept and agree to the relevant cancellation policy of that Service Provider, and to any additional payment terms and conditions of the Service Provider. The relevant terms and conditions of a Service Provider are to be discussed and agreed before the Service Hire is booked. This website does not process any payments regarding Service Hires.

6. Communication

We disclaim any liability or responsibility for any communication by or with the Service Provider on or through this website. You cannot derive any rights from any request to, or communication with the Service Provider or (any form of) acknowledgement of receipt of any communication or request. We cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the Service Provider.

In order to duly complete and secure your Service Hire, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

7. Disclaimer

To the extent permitted by law we shall not be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information of the Service Provider as made on our website, (iii) the services rendered or the products offered by the Service Provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Service Provider whose products or service are (directly or indirectly) made available, offered or promoted on or through this website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

This website is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness and due disclosure of the Service Hire and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Service Provider is solely responsible and assumes all responsibility and liability in respect of the Service Hire (including any warranties and representations made by the Service Provider). We are not a (re)seller of the Service Hire. Complaints or claims in respect of the Service Hire are to be dealt with by the Service Provider. This website is not responsible for and disclaims any liability in respect of such complaints, claims and (product) liabilities.

Displaying Images in Messages

To use this feature here is what you need to do:

  1. Go to the website https://gifyu.com/ and upload an image.
  2. After the image is uploaded click on "Embed Codes".
  3. Then go to HTML option (IMPORTANT) and click copy.
  4. Paste the code into your message.
  5. After sending the message the image will be displayed.
  6. Try not to use large files or the image will take too long to load. 200KB is enough.
  7. You can add multiple images and use the same links in future messages.
  8. You can add the links to your standard quote located in Edit Profile.

If any driver is having problems with this feature please see Adding Images to Quotes and Messages in the driver support forum.

Any driver is welcome to test this feature by sending a message to Admin.

What is Fully Inclusive?

The driver agrees to make the following items fully inclusive within the total cost:

  • Meet at airport with name board.
  • Good condition vehicle with working ac.
  • Professional English speaking driver.
  • Fuel and insurance costs.
  • Driver food and accommodation.
  • All parking charges and highway tolls.
  • All taxes.

The following items are not included unless specified by the driver:

  • Guest accommodation.
  • Driver tips.
  • Entrance or guide fees at attractions.
  • Transport to Horton Plains NP.

Note: If the quote is not fully inclusive then both users must confirm what is included and what is not included.

What is "Free to Cancel"?

  • Free to cancel up to 2 days before start date.
  • 50% of total cost to be paid to driver if cancelling within 2 days of start date.
  • 100% of completed days and 50% of uncompleted days to be paid to driver if cancelling after start date.

Note: If the quote does not state free to cancel then both users must confirm what is to be paid in the event of cancellation.