Drivers on this platform agree to honour the price shown in the final quote and booking confirmation.
If a driver requests a higher payment than the booked price, the traveller may submit a claim.
Claims must be submitted by email to admin@srilankacaranddriverhire.com within 7 days of the booking end date. Supporting evidence should be included.
If a claim is approved, the platform will refund the difference between the booked price and the amount paid. Refunds are issued via PayPal.
The maximum refund is 500 USD per booking.
The platform reserves the right to review each claim and make the final decision.
